Terms and Conditions
Custom Badges practices sheer transparency in all of its dealings. To exercise the utmost levels of transparency, we have forged the following terms and conditions, ensuring everything is clear between us and the buyers. Please read the following terms and conditions before placing the order. When the order is placed, it is considered that the buyer has already read and agreed to all the terms and conditions.
- The signed contract between Custom Badges and the client cannot be amended without the consent of Custom Badges.
- To make any changes to the contract, one needs to get in touch with the customer support team. Custom Badges reserves the right to refuse any amendments or changes requested from the buyer’s end.
- We are always open to catering to any requests placed by the client. Minor changes in the brief would be catered free of cost. However, major changes like replacing the fabric, or thread would be charged.
- Clients can request as many changes as they want in the design before it is passed to the production team. However, requesting an entirely different design under the name of revision will not be catered to.
Worldwide Production, Warehousing & International Shipping Policy
Our company operates through multiple global production partners and warehousing facilities to ensure smooth processing and timely fulfillment.
Orders may be produced and/or shipped from any of our worldwide facilities depending on warehouse availability, stock levels, and production requirements. Once an order is approved, the assigned production or shipping location cannot be objected to or changed by the client.
If, due to warehouse availability, an order is shipped from a facility located outside the client’s country, it will be treated as an international shipment. In such cases:
- All shipping charges will be borne by the customer.
- Any applicable customs duties, import taxes, or clearance fees will be the sole responsibility of the customer.
- Customers are advised to review their country’s customs regulations to avoid unexpected charges or delays.
By placing an order, the client acknowledges and agrees to these terms.